SparkPrep plans are one-time purchases that give you immediate access to the full question bank and, with Exam Ready, the exam simulator. Because the content is available as soon as you pay, purchases made on sparkprep.ca are final and are not refundable.
We will refund a website purchase when:
Please try the 30 free questions before you buy, so you know what you are getting.
Purchases made in the SparkPrep Android app are processed by Google Play and follow Google Play's refund policy.
If you were charged twice or can't use your plan, email support@sparkprep.ca from the email address on your SparkPrep account, and include the date of the purchase.